- An SSM compound is a written offer to settle an offence by paying SSM, made before any prosecution starts.
- Companies Act compounds on companies and directors are paid only through SSM's Corporate Registry System (CRS), not over the counter, on EzBiz or by e-mail.
- Business registration compounds, such as one for renewing late, are paid on EzBiz Online; Tap.It kiosks with SSM services take compounds within SSM's approved service terms.
- Only an unpaid compound can be paid online; an expired one goes to SSM's Compliance Division or a state Enforcement Section.
- At a Tap.It kiosk you pay the compound amount plus a RM3 service fee, subject to approved service terms.
What is an SSM compound?
An SSM compound (kompaun SSM) is a written offer from SSM, the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia), to settle an offence by paying an amount instead of being prosecuted. The offer is made before any prosecution starts, can be at most half the maximum fine for the offence, and has a deadline: paid on time, the offence is closed; left unpaid, prosecution may follow.
Section 38A of the Companies Commission of Malaysia Act 2001 lets the Registrar, with the Public Prosecutor's written consent, compound an offence "by making a written offer to the person suspected to have committed the offence to compound the offence upon payment to the Registrar an amount of money not exceeding fifty per centum of the maximum fine for that offence within such time as may be specified in the written offer".
Paying on time ends the matter; not paying keeps prosecution open. The Act says that once an offence is compounded, "no prosecution shall be instituted in respect of the offence", and that if the amount is not paid within the time in the offer, prosecution "may be instituted". The laws it covers include the Companies Act 2016 and the Registration of Businesses Act 1956. Where a compound under another law in its list, such as the Limited Liability Partnerships Act 2012, is paid is not set out in the SSM documents used here: ask SSM.
Where do you pay an SSM compound?
Where you pay an SSM compound depends on the law it was issued under. Compounds on companies and directors under the Companies Act are paid through SSM's Corporate Registry System (CRS), whose first phase began on 14 July 2026. Compounds under the Registration of Businesses Act 1956, such as one for renewing a business late, are paid on EzBiz Online, and Tap.It kiosks with SSM services take compounds within SSM's approved service terms.
| Compound under | Typical case | Where to pay | Not accepted |
|---|---|---|---|
| Companies Act 2016 or 1965 | Compounds on companies and directors | CRS only | Over the counter, on EzBiz or by e-mail |
| Registration of Businesses Act 1956 | Renewing a business registration late | EzBiz Online; a Tap.It kiosk with SSM services, within SSM's approved service terms | Expired or prosecuted compounds online |
SSM's CRS FAQ is direct about company compounds: "All matters relating to compounds under the Companies Act 2016 and the Companies Act 1965 are now fully managed through CRS", including "making payments for compounds imposed on companies and directors", and "Such matters are no longer accepted over the counter, through the EzBiz portal or via e-mail."
How do you pay a Companies Act compound?
A Companies Act compound is paid through CRS, SSM's Corporate Registry System. SSM's CRS FAQ says the compound details appear on the CRS Dashboard and in the Compound Tray, a notification is sent to the registered e-mail address, and CRS is where compound statuses are checked, compound notices downloaded and printed, and payments made. For CRS payments in general, the FAQ lists debit or credit card, FPX and supported e-wallets.
You do not have to be the director to pay. "Any party may make the compound payment, provided that they have a valid compound reference number and the compound remains under Unpaid status," the FAQ says. If a company is wound up by court order, SSM says its directors are responsible for settling any outstanding compounds.
How do you pay a business compound on EzBiz Online?
A business (ROB) compound is paid on EzBiz Online through its compound services. SSM's EzBiz compound FAQ says you need an EzBiz user account, that only an UNPAID compound can be paid, and that payment is by "Credit Card, Debit Card, FPX (internet banking)". The service is limited to businesses linked to the identification number of the logged-in user. The steps in SSM's FAQ:
- Open the serviceClick My Compound Service, then Compound Payment.
- Find the compoundClick 'Search' to view your compound record, or enter the entity type and number; all outstanding compounds are listed.
- Check the detailsClick the 'Detail' icon to see the offence and the original amount of the compound.
- PayClick the 'Pay' icon and complete the payment.
- Keep the receiptA notification email confirms the payment; click 'Print' for the receipt and save it.
A compound for renewing late can also be paid with the renewal itself. SSM's EzBiz renewal guide has a box to tick if you are paying a compound, and says the "Compound Amount" is the compound offered for renewing late under section 12(1)(b) of the Registration of Businesses Act 1956. The renewal steps are in how to renew a business registration (ROB) in Malaysia.
Can you pay an SSM compound at a Tap.It kiosk?
Yes, within SSM's approved service terms. Safeguards KioskMedia (M) Sdn. Bhd. runs the Tap.It self-service kiosk network as an SSM Kiosk Agent; SSM's knowledge hub says "SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It." Every location listed with SSM services offers compound payment alongside business renewal and SSM4U activation, and its kiosk list of 15 October 2026 held 429 such locations. Which compounds the terms cover is a question for Safeguards KioskMedia: WhatsApp the Tap.It hotline on 03-2935 9359 before you go.
- On the screen
- CompoundThe Compound tile on the SSM kiosk screen.
- You pay
- Amount + RM3The compound amount set by SSM plus a RM3 service fee, subject to approved service terms.
- Kiosks take
- Cash, card, eWalletTap.It kiosks in general take cash, credit or debit card and eWallet.
- Not here
- Company compoundsCompanies Act compounds are paid through SSM's CRS.
The compound itself is SSM's: why it was issued and how much it is are questions for SSM, and the kiosk is a place to pay it. See compound payment at a Tap.It kiosk and the Tap.It locations with SSM services.
What if the compound has expired?
An expired SSM compound can no longer be paid online, and neither can one pending prosecution or under prosecution. SSM's EzBiz compound FAQ says: "For compound with EXPIRED, PENDING PROSECUTION and PROSECUTION, please refer to the Compliance Division at Headquarters SSM or Enforcement Section of the Office of State SSM for further information." Contact SSM before the matter moves further, since the Act lets prosecution be instituted once the time in the offer has passed.
Why do businesses get an SSM compound for renewing late?
Businesses get an SSM compound for renewing late because carrying on a business after its registration has expired is an offence. Section 12(1)(b) of the Registration of Businesses Act 1956 covers anyone who "continues to carry on any business after the period of registration has expired", liable on conviction "to a fine not exceeding fifty thousand ringgit or to imprisonment for a term not exceeding two years or to both". A compound settles that offence for a payment instead, and renewing before the expiry date avoids it.
How large can such a compound be? Section 38A caps a compound at half the maximum fine, and the maximum fine under section 12(1)(b) is RM50,000, so a late-renewal compound cannot be more than RM25,000. The actual amount is the one in SSM's written offer.
Questions about paying an SSM compound
Can someone else pay an SSM compound for me?
For a Companies Act compound, yes. SSM's CRS FAQ says any party may make the compound payment, provided they have a valid compound reference number and the compound remains under Unpaid status. For a business compound on EzBiz, SSM's EzBiz compound FAQ says the service is limited to businesses linked to the identification number of the logged-in user.
How do I know if SSM has issued a compound against me?
For a company, SSM's CRS FAQ says the compound details are displayed on the CRS Dashboard and in the Compound Tray, and a notification is sent to the registered e-mail address. For a business, the EzBiz compound service lists every outstanding compound when you click 'Search', or after you enter the entity type and number.
Can I pay an expired SSM compound online?
No. SSM's EzBiz compound FAQ says only an UNPAID compound can be paid online. For a compound with the status EXPIRED, PENDING PROSECUTION or PROSECUTION, it refers you to the Compliance Division at SSM headquarters or the Enforcement Section of the state SSM office.
Do I get a receipt when I pay a compound on EzBiz?
Yes. SSM's EzBiz compound guide says a notification email is sent when the payment is successful, and you click 'Print' for the payment receipt. The receipt is limited to compounds paid through EzBiz's compound services, so save it.
Can I appeal an SSM compound?
Yes, but not through the payment screens. Company compounds: SSM's CRS FAQ says an appeal goes through CRS, only a director or company secretary registered under that company may submit it, and appeals by e-mail or at the counter are no longer accepted. Business compounds: SSM's undated EzBiz compound FAQ says to send a letter to any SSM office or an e-mail to ar_compliance@ssm.com.my; confirm the route with SSM first.
How much does it cost to pay a compound at a Tap.It kiosk?
The compound amount set by SSM plus a RM3 service fee to Safeguards KioskMedia, subject to approved service terms; details are on the kiosk compound page.
Sources
- Companies Commission of Malaysia Act 2001 (Act 614), reprint on ssm.com.my: section 38A, compounding of offences, and the First Schedule (read 4 Nov 2026).
- SSM, Frequently Asked Questions: Corporate Registry System (CRS) (PDF, ssm.com.my): Phase 1 from 14 July 2026; compounds under the Companies Act managed through CRS; notification; payment by any party; winding up (read 4 Nov 2026).
- SSM, FAQ: Online compound payment through EzBiz (PDF, ssm.com.my): types of compound, UNPAID only, payment methods, appeals, receipt and the steps to pay (read 4 Nov 2026).
- SSM, EzBiz user guideline, renewal of business registration (PDF, ssm.com.my): the compound box and the late-renewal Compound Amount (read 4 Nov 2026).
- Registration of Businesses Act 1956 (Act 197), reprint on ssm.com.my: section 12(1)(b) (read 4 Nov 2026).
- SSM knowledge hub: KB 10135, SSM's appointment of Safeguards Kioskmedia as business renewal agent via Kiosk Tap.It (read 4 Nov 2026).
- Safeguards KioskMedia: compound payment at Tap.It kiosks (compound amount plus RM3 service fee, subject to approved service terms); its kiosk list of 15 October 2026 (429 locations with SSM services).
Last checked against SSM's published documents on 4 November 2026.
Paying a compound at a Tap.It kiosk? Kiosks listed with SSM services take compounds within SSM's approved service terms, for the compound amount plus a RM3 service fee. To check that yours is covered before you go, or for help with a kiosk payment, WhatsApp the Tap.It hotline on 03-2935 9359; for partnerships or corporate enquiries, contact Safeguards KioskMedia at sales@kioskmedia.com.my.