- SSM (Suruhanjaya Syarikat Malaysia, the Companies Commission of Malaysia) charges RM60 a year to renew a business with a trade name, RM30 a year for a personal name and RM5 a year per branch, for 1 to 5 years at a time.
- SSM's knowledge hub lists three places to renew: EzBiz Online, "Kiosk Tap.it at any SSM Office or selected stores", and selected Bank Simpanan Nasional (BSN) or Bank Rakyat branches.
- Only the owner or a Person Responsible may apply; SSM lists a Tap.It kiosk, BSN and Bank Rakyat for renewals by a Person Responsible.
- The Registration of Businesses Act 1956 asks for the renewal in the 30 days before expiry and SSM accepts one up to 12 months after, but trading on an expired registration is an offence: a fine of up to RM50,000, jail of up to two years, or both.
- SSM appointed Safeguards KioskMedia "as business renewal agent via Kiosk Tap.It". Tap.It listed 429 locations with SSM services on 15 October 2026.
Which businesses renew their registration with SSM?
Business registration renewal is for sole proprietorships and partnerships registered under the Registration of Businesses Act 1956, which SSM's services call ROB (Registration of Businesses). Only the owner or a Person Responsible may apply, and SSM describes a Person Responsible as the representative of the business owner or partners. A company (Sdn Bhd or Berhad) is registered under ROC instead.
The renewal form is Form A1, the Application for Renewal of Business Registration. Under section 5A of the Registration of Businesses Act 1956, each renewal runs for no more than five years, and the new expiry date is stated on the certificate of registration. The company profile vs business profile comparison sets ROC and ROB side by side.
How much does it cost to renew an SSM business registration?
SSM charges RM60 a year to renew a sole proprietorship or partnership that uses a trade name, RM30 a year for a sole proprietorship that uses the owner's own name as on the identity card, and RM5 a year for each branch, for 1 to 5 years at a time. At a Tap.It kiosk, Safeguards KioskMedia adds a RM3 service fee per transaction.
- Trade name
- RM60 a year (SSM)
- Personal name
- RM30 a year (SSM)
- Each branch
- RM5 a year (SSM)
- Renew for
- 1 to 5 years at a time
- Business Information, optional
- RM10 (SSM), bought with an EzBiz renewal
- At a Tap.It kiosk
- RM3 per transaction (Safeguards KioskMedia)
SSM sets the renewal fees and keeps the register of businesses; the kiosk service fee is Safeguards KioskMedia's own. Sources: SSM's Table of Fees and renewal guideline.
Where can you renew an SSM business registration?
SSM's knowledge hub lists three places to apply for a business renewal: online on EzBiz, at a Tap.It kiosk ("Kiosk Tap.it at any SSM Office or selected stores"), and at selected Bank Simpanan Nasional (BSN) or Bank Kerjasama Rakyat (Bank Rakyat) branches. Which one fits depends on who is applying and whether you have an activated EzBiz Online account.
- Online
- EzBizThe owner, through Renewal by Owner; SSM says an EzBiz renewal is auto approved.
- In person
- Tap.It kioskThe owner or a Person Responsible, at SSM offices and selected stores.
- At a bank
- BSNThe owner or a Person Responsible. BSN asks for the original NRIC and Form A1 and charges a service charge per successful transaction.
- At a bank
- Bank RakyatThe owner or a Person Responsible, at Bank Kerjasama Rakyat Malaysia (BKRM) branches.
SSM's knowledge hub says selected BSN and Bank Rakyat branches; SSM's renewal poster says "All BSN branches" and "All BKRM branches". BSN's terms are on its business certificate renewal page.
"SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It."
SSM's Business Renewal Platform page lists "Kiosk Tap.it Services" under business renewal and under EzBiz user activation, and both links go to Tap.It's list of locations with SSM services. The SSM services at Tap.It kiosks guide covers everything such a kiosk offers.
Which route suits you?
- Your own business, online
- EzBiz, once your EzBiz Online account is activated
- Renewing for the owner
- A Tap.It kiosk, BSN or Bank Rakyat
- No activated EzBiz account yet
- A Tap.It kiosk: SSM lists it for business renewal and for EzBiz user activation
- A compound outstanding
- BSN's renewal does not apply; EzBiz's renewal screen has a box to pay it; which SSM compounds a Tap.It kiosk takes follows SSM's approved service terms
How do you renew a business registration online on EzBiz?
To renew online, log in at ssm4u.com.my, open EzBiz Online, choose Renewal by Owner, pick the business and a period of 1 to 5 years, and pay. SSM's renewal guideline says a renewal through EzBiz Online is auto approved, and SSM's EzBiz guide says the certificate can then be downloaded for 90 days after approval.
- Log in. Go to ssm4u.com.my, click Log In and enter your email address and password.
- Open EzBiz. On the SSM4U main page, choose ezbiz Online and click GO TO EZBIZ.
- Choose the business. Under My Business Services, click Renewal by Owner and select the business from the list.
- Fill in the renewal. Tick the compound box if you are paying a compound, choose YES or NO for business information, choose a renewal period of 1 to 5 years and tick the declaration.
- Pay. Click Proceed to Payment.
- Download. Under My Business Services, open Renewal Status / History and download the certificate within 90 days of approval. A Download Business Info button appears only if you bought the business information with the application.
These steps follow SSM's EzBiz renewal guide (version 5.1, 24 May 2026, in Malay).
Do you need an EzBiz account first?
Yes: SSM's renewal guideline says applicants must be registered as an EzBiz Online user first. An EzBiz Online user must be a Malaysian citizen or permanent resident aged 18 or above, and activation only needs to be done once: in person at an SSM counter or a Tap.It kiosk, or online by uploading your MyKad, a selfie image and supporting documents, which SSM processes within 3 working days (SSM4U account activation). SSM4U activation at a Tap.It kiosk explains the kiosk route.
How do you renew a business registration at a Tap.It kiosk?
To renew at a Tap.It kiosk, go to a location listed with SSM services, choose Business Renewal on the kiosk screen and follow the steps. The owner or a Person Responsible may apply there and pays SSM's renewal fee plus Safeguards KioskMedia's RM3 service fee per transaction. SSM lists Tap.It kiosks at SSM offices and selected stores.
- On the screen
- The Business Renewal tile, then the kiosk's steps
- Who can apply
- The owner or a Person Responsible
- You pay
- SSM's renewal fee plus RM3 per transaction
- Ways to pay
- Cash, credit or debit card, eWallet (Tap.It's kiosks in general)
- Kiosk questions
- WhatsApp 03-2935 9359 (Tap.It hotline)
Every Tap.It kiosk listed with SSM services offers business renewal, compound payment and SSM4U activation. On 15 October 2026, Tap.It listed 429 locations with SSM services across five regions:
- Klang Valley
- 120Klang Valley locations
- Northern
- 96Northern region locations
- Southern
- 89Southern region locations
- Eastern
- 56Eastern region locations
- East Malaysia
- 68East Malaysia locations
- All five regions
- 429Full list, dated 15 Oct 2026
The business renewal at a Tap.It kiosk page sets out the kiosk service.
When should you renew a business registration?
Renew before the expiry date stated on your certificate of registration. The Registration of Businesses Act 1956 asks for the renewal application in the 30 days before expiry, and SSM's renewal guideline accepts a renewal at any time before expiry and up to 12 months after it. Carrying on the business after its registration has expired is an offence.
- 30 days before expiryThe Act asks for the renewal application from here (s.5A(1)).
- Expiry dateStated on the certificate. Trading after it is an offence (s.12(1)(b)).
- 12 months afterThe last point SSM's renewal guideline accepts a renewal.
"An application for the renewal of the registration of a business shall be made in the prescribed form and manner to the Registrar within thirty days before the date of expiry of the registration or the previous renewal."
What happens if you renew late?
Carrying on a business after its registration has expired is an offence under section 12(1)(b) of the Registration of Businesses Act 1956, with a fine of up to RM50,000, jail of up to two years, or both. A late renewal can also come with a compound: SSM's EzBiz guide says the compound amount on the renewal screen is the compound offered for renewing late under that section.
SSM's Business Renewal page adds that "Business renewal cannot be made for a business expired more than one (1) year." For the compound amount, or for a business expired more than a year, ask SSM's Contact Centre on 03-7721 4000 or at enquiry@ssm.com.my. Paying an SSM compound at a Tap.It kiosk explains the kiosk service.
What should you do after renewing a business registration?
After renewing, display the new certificate of registration. The Registration of Businesses Act 1956 requires the certificate to be kept in a conspicuous place at the principal place of business, and each branch's certificate at that branch. SSM's sheet for business owners says not displaying the certificate can bring a fine of up to RM2,000, jail of up to six months, or both.
How can you check when a business registration expires?
Your own business's expiry date is stated on its certificate of registration, under section 5A(5) of the Registration of Businesses Act 1956. SSM's Business Profile shows a business's registration expiry date too, with details such as its business name, registration number, registration date, business status and current and previous owners, so it is one way to check another business's registration.
The Business Profile can be bought on SAFEDATA-SSM at safedata-ssm.com, run by Safeguards KioskMedia as SSM's appointed Technology and Service Provider. SSM's fee is RM10, or RM15 as a digital certified true copy (CTC), plus SAFEDATA-SSM's RM3.00 service fee and 8% SST on that fee (SSM; SAFEDATA-SSM FAQ).
- Business Profile, SSM's fee
- RM10
- Digital CTC, SSM's fee
- RM15
- Added on SAFEDATA-SSM
- RM3.00 service fee and 8% SST on it
The SSM Business Profile on SAFEDATA-SSM page explains the document, and how to check if a company is registered in Malaysia covers reading SSM's records.
Frequently asked questions
Can I renew my business registration after it has expired?
Yes, for up to 12 months after the expiry date, according to SSM's renewal guideline; SSM's Business Renewal page says renewal cannot be made for a business expired more than one year. Carrying on the business after the registration has expired is still an offence under the Registration of Businesses Act 1956, and SSM's EzBiz guide says a compound may be offered for renewing late.
Can someone else renew my business registration for me?
Yes, if they are a Person Responsible, whom SSM describes as the representative of the business owner or partners. SSM's guideline says only the owner or a Person Responsible may apply for a renewal, and SSM lists three places for a Person Responsible: a Tap.It kiosk at any SSM office or selected stores, Bank Simpanan Nasional and Bank Kerjasama Rakyat.
Can I renew my business registration at an SSM office?
At a Tap.It kiosk, yes: SSM's knowledge hub lists "Kiosk Tap.it at any SSM Office or selected stores" as a place to renew. SSM's older Business Renewal page (last updated 12 March 2018) also lists the SSM counter, while its current Business Renewal Platform page lists SSM Counters under EzBiz user activation and Kiosk Tap.it Services under business renewal.
Is renewing at a Tap.It kiosk an official SSM channel?
Yes. SSM states that it "has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It", and SSM's Business Renewal Platform page links its "Kiosk Tap.it Services" to Tap.It's list of locations with SSM services.
What if I no longer run the business?
Then the business is terminated rather than renewed. SSM's sheet on the responsibilities of business owners asks for a Notification of Termination of Registered Business (Form C) within 30 days from the date the business stops operating, or within 4 months of the owner's death. Renewal, by contrast, is made with Form A1, the Application for Renewal of Business Registration.
Sources
- SSM, Guideline for Renewal of Business Registration: who may apply, the 12-month window, 1 to 5 years, fees, EzBiz auto approval, the late-renewal offence and SSM's Contact Centre (PDF, read 19 Oct 2026).
- SSM, Registration of Businesses Table of Fees and Business Renewal page (last updated 12 March 2018) (read 19 Oct 2026).
- SSM, Registration of Businesses Act 1956, reprint as at 1 June 2017: sections 5A, 11A and 12 (PDF, read 19 Oct 2026).
- SSM, EzBiz renewal guide, version 5.1, 24 May 2026, in Malay, and the SSM4U user manual (PDFs, read 19 Oct 2026).
- SSM4U Knowledge Hub: registration platform, renewal by Person Responsible, EzBiz account activation, EzBiz user requirements, SSM4U account activation and SSM's appointment of Safeguards KioskMedia (read 19 Oct 2026).
- SSM, Business Renewal Platform and its business renewal poster (read 19 Oct 2026).
- SSM, Responsibilities of Owners and Business Partners: Form A1, Form C and displaying the certificate (PDF, read 19 Oct 2026).
- BSN, Business Certificate Renewal (read 19 Oct 2026).
- SSM, Business Information (the Business Profile and its fees) and SAFEDATA-SSM, FAQ (the RM3.00 service fee with 8% SST) (read 19 Oct 2026).
Renew in person at a Tap.It kiosk. Find a location with SSM services, choose Business Renewal on the kiosk screen and follow the steps. To check a business's registration expiry date from SSM's record, buy its Business Profile on SAFEDATA-SSM. For help with a Tap.It kiosk, WhatsApp the Tap.It hotline on 03-2935 9359; for partnerships or corporate enquiries, contact Safeguards KioskMedia at sales@kioskmedia.com.my.