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Tap.It locations

Tap.It kiosks in East Malaysia.

In Sarawak, Sabah and Labuan, Tap.It kiosks stand in CelcomDigi (CD) stores and malls such as Viva City in Kuching, Bintang Megamall in Miri and Suria Sabah in Kota Kinabalu. Tap.It’s lists of 15 Oct 2026 name 76 East Malaysia locations; 68 of them are marked with SSM services, and each of those offers business renewal, compound payment and SSM4U activation.

01  The count

How many Tap.It locations are listed in East Malaysia?

Tap.It’s own kiosk list of 15 Oct 2026 names 76 locations in East Malaysia: Sarawak 44, Sabah 29 and Labuan 3. 68 of them are on Tap.It’s list of locations with SSM services; 8 are on its all-locations list only.

These are listed locations, not a count of kiosks: Tap.It gives its whole network as more than 500 units throughout Malaysia. The 76 locations stand at 75 addresses: where listings share one address, as CD Sandakan and CD Sandakan 2 do, they appear as one entry.

Every location below keeps its name and address exactly as Tap.It lists it, grouped by state and by the town its address names, with a map search link. Opening hours are not listed, so check with the store, office or mall before you go.

  • On Tap.It’s list of locations with SSM services (business renewal, compound payment and SSM4U activation)
  • On Tap.It’s list of all locations only

Names on the list · locations

  • DSE32
  • CD13
  • CCP12
  • CDEP10
  • SESCO7
  • Other names2

Names as Tap.It lists them. CD is CelcomDigi, as SSM’s own Tap.It kiosk list writes it; the other codes are kept exactly as listed.

02  SSM services

Where can you use SSM services in East Malaysia?

Tap.It is Safeguards KioskMedia’s self-service kiosk network, and SSM’s Knowledge Hub says in its own words: “SSM has appointed Safeguards Kioskmedia (M) Sdn Bhd as business renewal agent via Kiosk Tap.It.” SSM also lists “Kiosk Tap.it at any SSM Office or selected stores” as a place to renew a business. Tap.It’s lists name no SSM office in East Malaysia: its 68 locations with SSM services are CelcomDigi (CD) stores, malls and other stores, most of them in Kuching, Kota Kinabalu and Miri.

At a Tap.It kiosk listed with SSM services, Safeguards KioskMedia offers business renewal, SSM compound payment and SSM4U activation. The fees, and which compounds are paid where, are on SSM services at Tap.It kiosks.

Sources: SSM’s Knowledge Hub article 10145 and 9439 (read 19 Oct 2026).

  1. Kuching15 with SSM services
  2. Kota Kinabalu13 with SSM services
  3. Miri6 with SSM services
  4. Sandakan5 with SSM services
03  Sarawak · 44 locations

Where are the Tap.It kiosks in Sarawak?

The towns with the most locations in Sarawak are Kuching (22), Miri (6) and Sibu (6).

Sarawak · 44 locations36 with SSM services · 8 not on the SSM list

Kuching22 locations

  • CCP RH PARK (SSM services)
    LOT 1 OF LOT 271 GRD FLR RH PARK PHASE 2 BLOCK 43 9 1/2 MILE MTLD KUCHING 93250 SARAWAK
    Map
  • CCP TABUAN TRANQUILIITY (SSM services)
    K16 NO.1, JALAN CANNA, TABUAN TRANQUILITY COMMERCIAL CENTRE, 93350 KUCHING, SARAWAK
    Map
  • CCP TUN JUGAH (SSM services)
    NO. 57B (HALF UNIT),GRD FLR, JALAN TUN JUGAH, 93350, KUCHING, SARAWAK
    Map
  • CD KUCHING (SSM services)
    Lot 506-507, Section 6 KTLD, Jln Kulas Tengah, 93400, Kuching, Sarawak.
    Map
  • CD Plaza Merdeka (SSM services)
    Unit No B-25, B26, B27 & B-28, Plaza Merdeka 88, Pearl Street, 93000 Kuching , Sarawak
    Map
  • CD Saradise Sarawak (SSM services)
    Level 1,2 & 3Sl24, Lot 19702, Blok B2, Saradise Kuching , Jalan Saradise, 93350 Kuching, Sarawak
    Map
  • CDEP Boulevard Mall, KCH (SSM services)
    LOT F-1-58A, BOULEVARD SHOPPING MALL, JALAN DATUK TAWI SLI, TAMAN SENG GOON, 93250, SARAWAK
    Map
  • CDEP Genesis Walk, Kuching (SSM services)
    GF OF BLOCK D, LOT 3773, BLOCK 10, (MLD) S/L 1.44 D-1-44, GENESIS WALK, JALAN BATU KAWA/MATANG, 93250 KUCHING, SARAWAK
    Map
  • CDEP NORTHBANK KUCING (SSM services)
    Ground Floor, Private Lot No 12 (Survey Lot 4076), NBX Phase 2, The North bank, 93350, Kuching, Sarawak
    Map
  • CDEP Viva City (SSM services)
    L2-026, Viva City Mega Mall, Jalan Wan Alwi, 93350 Kuching, Sarawak
    Map
  • DSE AEON Mall Kucing Central (SSM services)
    LOT G.15, GROUND FLOOR, AEON MALL KUCHING CENTRAL, NO. 88-JALAN TUN DATUK PATINGGI HAJI AHMAD Zaidi Adruce, 93200 Kuching, Sarawak
    Map
  • DSE CityOne (SSM services)
    GK01 & GK02 Ground Floor, Cityone Mega Mall, No. 1 Jalan Song, 93350 Kuching, Sarawak
    Map
  • DSE Kota Sentosa (SSM services)
    Gallery Unit No. 2, Cinmuk Commercial Centre, Kota Sentosa, Kuching, 93250, Sarawak
    Map
  • DSE Matang, KCH (SSM services)
    No. 58, Ground Floor, Pusat Komersil Swan, Batu 4, Jalan Matang, Kuching,93050,Sarawak
    Map
  • DSE The Spring (SSM services)
    KF2, The Spring Shopping Mall, Jalan Simpang Tiga, 93350 Kuching, Sarawak.
    Map
  • KJRI Kuching (no SSM services)
    Lot 86, Section 53, Jalan Central Timur, 93100 Kuching, Sarawak
    Map
  • SESCO ECO MALL PETRA JAYA (no SSM services)
    Eco Mall Petra Jaya, Jalan Semariang, Petra Jaya, 93050 Kuching, Sarawak
    Map
  • SESCO Emart Batu Kawah (no SSM services)
    Lot 6369, Block 225 KNLD, 4th Mile, Jalan Batu Kawah, Taman Desa Wira, 93250 Kuching, Sarawak
    Map
  • SESCO Emart Tabuan (no SSM services)
    Commercial Centre, No 1, Tabuan Tranquility, Jalan Canna, 93350 Kuching, Sarawak
    Map
  • SESCO Farley Kota Sentosa (no SSM services)
    Lot 4547,Block 233,KNLD, Jalan Penrissen, 6th Mile, 93250 Kuching, Sarawak
    Map
  • SESCO Metrocity Square Mall (no SSM services)
    Jalan Metrocity Boulevard, Taman Fah Tah, 93050 Kuching, Sarawak
    Map
  • SESCO Mydin Samariang (no SSM services)
    Lot 8637, Block 9, Salak Land District, Jalan Sultan Tengah, 93050 Kuching, Sarawak, Malaysia
    Map

Miri6 locations

  • Boulevard Mall, Miri (SSM services)
    UGF 1.16 UPPER GROUND FLOOR, Boulevard Mall, 98000 Miri
    Map
  • CCP MARINA BAY (SSM services)
    LOT 2033 PHASE 1 MARINA BAY MIRI 98000 SARAWAK
    Map
  • CCP MCLD MIRI (SSM services)
    LOT 2402 GRD FLR BLOCK 5 MCLD MIRI 98000 SARAWAK
    Map
  • CD MIRI (SSM services)
    Lot 2037, Jalan Datuk Temenggong Oyong Lawai,Marina Square Phase 1,98000 Miri
    Map
  • DSE Bintang Megamall, Miri (SSM services)
    No G29, Bintang Megamall, 98000 Miri, Sarawak
    Map
  • DSE Imperial, Miri (SSM services)
    G1.27, Imperial Mall Shopping Complex, Jalan Merpati, Miri, 98000, Sarawak
    Map

Sibu6 locations

  • CCP KERANJI (SSM services)
    NO 44 LOT 1557 KERANJI SIBU 96000 SARAWAK
    Map
  • CCP PEDADA (SSM services)
    NO 1 T/B PEDADA 20-B SIBU 96000 SARAWAK
    Map
  • CD SIBU (SSM services)
    No 17 & 19, Ground Floor, Jalan Tong Sang, Off Jalan Wong King Huo, 96000 Sibu
    Map
  • CDEP B2B Telco (Sibu) (SSM services)
    SUBLOT 40, OFLOT 7021, SIBU JAYA TOWNSHIP, 96000 SIBU, SARAWAK.
    Map
  • DSE Star Megamall, Sibu (SSM services)
    PARCEL L1-23B, STAR MEGAMALL, JLN. TUNKU ABDUL RAHMAN, 96000 SIBU, SARAWAK
    Map
  • SESCO Farley Mall Sibu (no SSM services)
    Jalan Salim, 96000 Sibu Srawak
    Map

Bintulu3 locations

  • CD Bintulu (SSM services)
    Ground Gloor - 3rd Floor, Lot 22, Park City Commercial Square, Phase 3, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak
    Map
  • CDEP Bintulu Sentral (SSM services)
    No.18, Lot 8091, Bintulu Sentral, Jalan Tanjung Kidurong, 97000 Bintulu, Sarawak
    Map
  • DSE Spring Bintulu (SSM services)
    Lot F2A, 1st Floor, The Spring Bintulu, 97000 Bintulu Sarawak
    Map

Serian2 locations

  • CCP SERIAN (SSM services)
    NO. 274, LOT 784, SERIAN NEW BAZAAR, 94700 SERIAN, SARAWAK
    Map
  • DSE Serian (SSM services)
    Kiosk No 7 & 8, Lepapa Hypermarket, 94700 Serian, Sarawak
    Map

Kota Samarahan1 location

  • DSE Aiman Mall (SSM services)
    LOT 11819, BLOCK 26, MUARA TUANG LAND DISTRICT NO.99, AIMAN COMMERCIAL CENTRE, JLN DATUK MOHAMMAD MUSA, KAMPUNG MELABAN, 94300, KOTA SAMARAHAN, SARAWAK
    Map

Limbang1 location

  • DSE Limbang (SSM services)
    Limbang Plaza, 98700 Limbang, Sarawak
    Map

Marudi1 location

  • CCP MARUDI (SSM services)
    LOT 1043 NO 30A JALAN KAPITAN LIM CHIN KIAT 98050 MARUDI, SARAWAK
    Map

Sarikei1 location

  • DSE Sarikei (SSM services)
    NO.12, LORONG MASJID LAMA, SARIKEI, 96100, SARAWAK
    Map

Siburan1 location

  • DSE Siburan (SSM services)
    No 1, Eastern Commercial Centre, 17th Mile Kuching- Serian Road, 94200 Siburan, Sarawak
    Map

Back to the states

04  Sabah · 29 locations at 28 addresses

Where are the Tap.It kiosks in Sabah?

Sabah · 29 locations at 28 addressesall 29 on Tap.It’s SSM list

Kota Kinabalu13 locations

  • CCP WISMA SAN HIN (SSM services)
    NO2-1-30 LOT 34 LEVEL 1 WISMA SAN HIN PLAZA WAWASAN N/A KOTA KINABALU 88000 SABAH
    Map
  • CD IMAGO (SSM services)
    CelcomDigi Imago , LOT 2-60, KK TIMES SQUARE, PHASE 2, OFF COASTAL HIGHWAY, 88100 KOTA KINABALU, SABAH
    Map
  • CD ONE BORNEO (SSM services)
    Lot G612, 1 Borneo Hypermall, Jalan Sulaman, 88450 Kota Kinabalu, Sabah
    Map
  • CD Suria Mall (SSM services)
    Lot No. B-64 & B-65, Lower Ground Floor, Suria Sabah, Shopping Mall, 1 Jalan Tun Fuad Stephens, 88000 Kota Kinabalu, Sabah.
    Map
  • CDEP Excellent Mobile (City Mall Lintas) (SSM services)
    M-2-39, 2ND FLR CITY MALL, JLN LINTAS 88300, KOTA KINABALU, SABAH
    Map
  • DSE Centre Point, KK (SSM services)
    Lot GF6A & 6B, Digi Kiosk, Ground Floor, Jalan Centre Point, 88000 Centre Point Sabah, Kota Kinabalu, Sabah
    Map
  • DSE Inanam (SSM services)
    NO.B-0-7,LOT 6,GROUND FLOOR,BLOCK B, KK TAIPAN,INANAM, 88450 Kota Kinabalu, Sabah
    Map
  • DSE Jln. Goshen (SSM services)
    COMMERCIAL LOT BLOK A, LOT 11A, CL 225317046, JALAN GOSHEN, KK
    Map
  • DSE Karamunsing (SSM services)
    Lot 23, Ground Floor, Block D, Damai Plaza, Lorong Pokok Kayu Manis, 88300 Luyang, Kota Kinabalu. Sabah.
    Map
  • DSE Lintas Plaza, KK (SSM services)
    No. 11-0, Lot 6, Ground Floor, Lintas Plaza, Lorong Lintas Plaza, 88300 Kota Kinabalu, Sabah
    Map
  • DSE One Place Mall, KK (SSM services)
    Lot 12 A, Lot G 26, Ground Floor, One Place Mall, Putatan Square, 88200, Putatan, Kota Kinabalu, Sabah
    Map
  • DSE Plaza Juta (SSM services)
    No. 1-0-10, Lot 20, Ground Floor, Block B, Plaza Juta, 88400 Jalan Tuaran, Kota Kinabalu, Sabah
    Map
  • DSE Suria Sabah (SSM services)
    LOT B-30, LOWER GROUND, SURIA SABAH SHOPPING MALL, PHASE 1, STAGE 1, JALAN TUN FUAD STEPHEN, 88100 KOTA KINABALU SABAH
    Map

Sandakan5 locations at 4 addresses

  • CD Sandakan · CD Sandakan 2 (SSM services)
    Lot 27, Ground Floor, Block 9, Prima Square, Mile 4, North Road, 90000 Sandakan, Sabah
    2 listed at this address Map
  • CDEP Sandakan (SSM services)
    LOT 5, BATU 7, JALAN LINTAS SIBUGA, BANDAR MEGAH JAYA,BATU 7, JALAN LINTAS SIBUGA, 90000, SANDAKAN, SABAH
    Map
  • DSE One Avenue, Sandakan (SSM services)
    LOT 26, BLOCK U, GRD FLR, BANDAR UTAMA ONE AVENUE PH 9, BATU 6, JLN UTARA, 90000 SANDAKAN
    Map
  • DSE Prima Square, Sandakan (SSM services)
    LOT 162, Blok 18, Tingkat Bawah, Fasa 2, Batu 4, Prima Square, 90000 Sandakan, Sabah
    Map

Tawau4 locations

  • CCP JLN APAS KOBUTA (SSM services)
    TB3001 LEEKA LIGHT INDUSTRIAL JALAN APAS KUBOTA TAWAU 91000 SABAH
    Map
  • CD Tawau (SSM services)
    TB 309, Ground Floor, Block 36, Jalan St Patrick, Fajar Complex, 91000, Tawau, Sabah
    Map
  • CDEP Smart Touch Communication (Tawau) (SSM services)
    TB 15239 LOT B1 TINGKAT BAWAH, TAMAN UNIVILLA FASA 3, JALAN KUHARA, 91000, TAWAU, SABAH
    Map
  • DSE Tawau, 1 Arena (SSM services)
    TB19 Lot 7B, Ground Floor, Pusat Komersil BDC KM5, Jalan Datuk Chong Thien Vun, 91000 TAWAU Sabah, 91000 Tawau, Sabah
    Map

Lahad Datu2 locations

  • CCP LAHAD DATU (SSM services)
    MDLD 3324, BLK 8, G FLOOR, FAJAR FASA 3, BATU 7, 91100 LAHAD DATU SABAH
    Map
  • DSE Lahad Datu (SSM services)
    G98, Ground Floor, Jalan Teratai, 91100 Lahad Datu, Sabah
    Map

Keningau1 location

  • DSE Keningau (SSM services)
    LOT 14, LANDSCAPE BUILDING, 89008 KENINGAU,SABAH
    Map

Papar1 location

  • CDEP BENONI PARKLANE CITY (SSM services)
    LOT 98-G, GROUND FLOOR, BENONI PARKLANE CITY, JALAN PAPAR BENONI, 89600 SABAH
    Map

Penampang1 location

  • DSE Plaza 333 (SSM services)
    Lot 17, Ground Floor, Block B, Kobusak Commercial Centre, Plaza 333, Penampang, 88200, Sabah
    Map

Tenom1 location

  • DSE Tenom (SSM services)
    Lot 71, Ground Floor Orchard Plaza, 89900 Tenom, Sabah
    Map

Tuaran1 location

  • DSE Tuaran (SSM services)
    GROUND FLOOR, LOT 62 BLOCK H, PLAZA CKS KG TUTOH, 89208, TUARAN, SABAH
    Map

Back to the states

05  Labuan · 3 locations

Where are the Tap.It kiosks in Labuan?

The 3 Labuan locations are listed below.

Labuan · 3 locationsall 3 on Tap.It’s SSM list
  • CD Labuan (SSM services)
    G-20, Ground Floor, Paragon Labuan, Jalan Tun Mustapha, 87000, W.P. Labuan Sabah
    Map
  • DSE Jln. OKK Awang Besar (SSM services)
    U0166,JALAN OKK AWANG BESAR,87000 Labuan, W.P.LABUAN
    Map
  • DSE Labuan, Sabah (SSM services)
    LOT B003,RGOUND FLOOR,FINANCIAL PARK, JALAN MERDEKA, 87000 LABUAN F.T.MALAYSIA
    Map

Back to the states

06  Not on the SSM list

Which East Malaysia Tap.It locations have no SSM services?

8 of Tap.It’s 76 East Malaysia locations are not on its list of locations with SSM services: seven SESCO points in Kuching and Sibu, and KJRI Kuching. Each is listed with its address in its town above. For a business renewal, an SSM compound or SSM4U activation, choose a location marked with SSM services.

07  At the kiosk

Can you activate an EzBiz account at a Tap.It kiosk?

Yes, SSM says so in its own words: “The activation of the Ezbiz Online user account can be carried out at SSM counters as well as at Kiosk Tap.It.” Activating (verifying) an SSM4U account at a Tap.It kiosk is what opens EzBiz Online and SSM’s other core services: SSM’s Renewal & Activation Platform page lists “Kiosk Tap.it Services” under “1. Ezbiz User Activation”, and its SSM4U manual says verified users get the core services, EzBiz among them. SSM’s requirements are that you are a Malaysian citizen or permanent resident aged 18 years and above, and “Activation only needs to be done once.”

How do you activate SSM4U at a Tap.It kiosk?

  1. Tap the screen

    Tap the kiosk screen to begin and select the ‘SSM’ icon.

  2. Choose SSM4U Activation

    Select “SSM4U Activation”.

  3. Card and thumbprint

    Insert your MyKAD, MyPR, MyKAS or MyTentera card, scan your thumbprint, then remove the card.

  4. Confirm and finish

    Press “Confirm” if the details shown are right, then “Done”, and log in to SSM4U with the email and password you registered.

Users with a Foreigner National ID activate their SSM4U account online instead.

How do you check a location before you go?

Opening hours are not listed. Every location marked with SSM services offers all three SSM services; to check how you can pay, WhatsApp the Tap.It hotline on 03-2935 9359 before you go.

Sources: SSM’s Knowledge Hub article 10161 and 10159; Renewal & Activation Platform page; SSM4U User Manual (read 19 Oct 2026). More on the SSM4U activation page.

Questions people ask are on the FAQ; terms such as ROB and SSM4U are in the glossary; guides on SSM records and kiosk services are on Insights.

08  Tap.It · SAFEDATA-SSM