Red line · SAFEDATA-SSM document
An SSM Business Profile, bought online.
An SSM Business Profile is SSM's report on a business registered under ROB (Registration of Businesses), such as a sole proprietorship or a partnership, rather than a Sdn Bhd or Berhad company. Buy it online on SAFEDATA-SSM at safedata-ssm.com. SSM's own fee is RM10, or RM15 for a digital certified true copy (CTC), plus SAFEDATA-SSM's RM3.00 service fee and 8% SST on that fee.

What is an SSM Business Profile, and what does it show?
A Business Profile is SSM's report on one business registered under ROB, and SSM describes it as carrying the latest information of that business.
SAFEDATA-SSM, where the Business Profile is sold online, is run by Safeguards KioskMedia (M) Sdn. Bhd., appointed by SSM (the Companies Commission of Malaysia) as its Technology and Service Provider for the SAFEDATA-SSM Services. Its documents are sourced directly from SSM: a Business Profile gives access to SSM's record of the business, and SAFEDATA-SSM does not rate businesses or give advice.
- Business namefrom SSM
- Registration numberfrom SSM
- Business formfrom SSM
- Business typefrom SSM
- Registration datefrom SSM
- Registration expiry datefrom SSM
- Business statusfrom SSM
- Business addressfrom SSM
- Business branch information (if any)from SSM
- Current ownerfrom SSM
- Previous ownerfrom SSM
How much does a Business Profile cost on SAFEDATA-SSM?
The price of a Business Profile has three parts: SSM's own fee, SAFEDATA-SSM's service fee, and SST charged on that service fee. Only SSM's fee differs between the two copies, so the certified copy costs RM5 more than the plain one.
A CTC is a certified true copy; SSM's digitally certified true copies are certified by POS Digicert Sdn Bhd. A non-CTC copy is the plain copy of the same SSM record. If the Business Profile is for your own checking, the plain copy shows the record; if someone else asked you for it, ask them whether they need a certified copy before you buy.
| Copy | SSM’s own fee | SAFEDATA-SSM service fee | SST on the service fee |
|---|---|---|---|
| Non-CTC | RM10 | + RM3.00 | + 8% |
| CTCdigital certified true copy | RM15 | + RM3.00 | + 8% |
SSM’s fees: SSM Business Information. Service fee: SAFEDATA-SSM FAQ.
Who needs a Business Profile?
Before you deal with a supplier or a partner that trades as a sole proprietorship or partnership, its Business Profile gives you SSM's record of who owns it, its business status and its registration expiry date. SAFEDATA-SSM is used by:
- Entrepreneurschecking partners
- SMEsdoing due diligence
- Company secretaries and accountants
- Organisationsthat need business information in their workflows
How do you buy a Business Profile on SAFEDATA-SSM?
Sign up on SAFEDATA-SSM first: registration is free, and the portal is open 24 hours, 7 days, on a computer, laptop or phone. The purchase then takes four steps, and the choice between a plain copy and a certified copy comes at the second.
- Search
On safedata-ssm.com, search by the business's name or registration number.
- Choose
Open the document list, pick Business Profile and choose a CTC or non-CTC copy.
- Pay
Add it to the cart and pay.
- Download
From the My Purchase(s) menu; you can download it again within 7 days.
Business Profile, Company Profile, or neither?
Which profile exists depends on how the firm is registered with SSM. A business registered under ROB, a sole proprietorship or a partnership, has a Business Profile. A company registered under ROC, a Sdn Bhd or a Berhad, has a Company Profile instead. If the name you are checking ends in Sdn Bhd or Berhad, the Company Profile is the document you want.
A limited liability partnership (LLP) has neither profile; SAFEDATA-SSM also covers LLP information. The two profiles side by side are on company profile vs business profile.
Where do you renew the business itself?
Renewing a business's registration is a separate SSM service from buying its Business Profile. SSM's Knowledge Hub names “Kiosk Tap.it at any SSM Office or selected stores” among the places to renew a business (KB 9439). What a renewal at a Tap.It kiosk costs, and how it runs, is on the renewal page.
Find one on locations with SSM services.
What if a Business Profile shows wrong information?
A Business Profile shows SSM's record of the business; if a detail in one you bought is wrong, SAFEDATA-SSM's customer service takes the case. There is more in the guide what to do if an SSM document has wrong information.
- Contact customer service
Call 010-207 9384 or use the Contact Us form. Documentary proof may be needed.
- Escalated to SSM
SAFEDATA-SSM’s customer service escalates the case to SSM.
- Download the amended document
Customer service resupplies it; you can download it within 7 days of the resupply.
SAFEDATA-SSM customer service
- Phone
- 010-207 9384
- Online
- Contact Us form